ITIL 服务经理考试指南: 5.2 RELEASE MANAGEMENT (1)
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5.2 Release Management (1)
GOAL
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM001 | GOAL | D1 | Takes a holistic view of a Change to an IT service and should ensure that all aspects of a Release, both technical and non-technical , are considered together |
如上节所提，GOAL都是D1级的内容。记忆关键字：holistic；Release；technical and non-technical；considered。
ACTIVITY
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM002 | ACTIVITY | D1 | Releasing Planning Design, building and configuring of a Releasing Release acceptance Rollout planning Communication, preparation and training Distribution and installation |
之所以在这节中，将ACTIVTY升为D1，是因为这个流程的ACTIVITY在OGC的书本中定义的比较清晰，便于记忆。另外，整个ACTIVITY就是一个标准的软件项目管理的流程。
BUILD MANAGEMENT
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM003 | BUILD MANAGEMENT | D2 | Software/hardware components that comprise a new Release of an IT service should be assembled in a controlled manner to ensure a reproducible process |
关键字：assembled in a controlled manner；reproducible process。
DELTA RELEASE
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM004 | DELTA RELEASE | D2 | Only those CI within the Release units that have actually changed or are new since the last full or delta release. PLUS：Less testing, urgency MINUS: More risk, compatibility errors |
PLUS指该方式的优点，MINUS指缺点。DELTA/FULL/PACKAGE这三种RELEASE需要结合起来一起复习。
DHS
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM005 | DHS | D2 | Secure storage of definitive hardware spares. - should be exactly same as life environment. |
DSL
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM006 | DSL | D2 | A secure compound in which the definitive authorized version of all software CI are stored and protected. |
DHS和DSL是相类似的内容。可以联系起来一起复习。
FULL RELEASE
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM007 | FULL RELEASE | D2 | All component of the Release unit are built, tested, distributed and implemented together. PLUS：Any problem more likely to be detected / Regression testing. Minus: Time, effort, computing resource. |
PACKAGING RELEASEING
基因代码 | 知识点名称 | 记忆等级 | 知识点内容 |
RLM008 | PACKAGING RELEASING | D2 | Packing software and hardware together to form. a new Release. Individual Releases are grouped together to form. package Release. PLUS：Reduce the risk of old/incompatible software. Test the inter working of those system suits and system fully. Minus: Time, effort, computing resource. |
PACKING RELEASEING和FULL RELEASEING有相同的缺点：消耗很多资源。特别是BUSINESS在TEST中的资源。
<本节待续...>
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