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			    <title>ITIL 服务经理考试指南</title>
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								<title>ITIL 服务经理考试指南 10.0 成功的细节</title>
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								<description><![CDATA[<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT size=2><FONT face="Times New Roman">10.0&nbsp; </FONT><SPAN lang=ZH-CN style="FONT-FAMILY: SimSun; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">成功的细节</SPAN...]]></description>
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								<pubDate>Thu, 26 Jun 2008 21:57:03 GMT</pubDate>
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								<title>ITIL 服务经理考试指南 9.4 ITC – ITIL 流程联系 (2)</title>
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								<description><![CDATA[<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%"><FONT size=2>9.4 ITC – ITIL 流程联系 (2)</FONT></P>
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								<pubDate>Thu, 26 Jun 2008 21:54:31 GMT</pubDate>
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								<title>ITIL 服务经理考试指南 9.4 ITC – ITIL 流程联系 (1)</title>
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								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT size=2><FONT face="Times New Roman">9.4 ITC – ITIL </FONT><SPAN lang=ZH-CN style="FONT-FAMILY: SimSun; mso-ascii-font-family: '...]]></description>
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								<pubDate>Thu, 26 Jun 2008 21:49:00 GMT</pubDate>
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								<title>ITIL 服务经理考试指南 9.3 ITC – 案例介绍</title>
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								<pubDate>Thu, 26 Jun 2008 21:41:13 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 9.2 CMJ - ITIL 流程联系(4)</title>
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								<description><![CDATA[<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%"><FONT face="Times New Roman"><FONT size=2>9.2 CMJ - ITIL 流程联系(4)</P></FONT></FONT>
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								<pubDate>Wed, 25 Jun 2008 14:14:02 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 9.2 CMJ - ITIL 流程联系(3)</title>
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<P>9.2 CMJ - ITIL 流程联系(3)</FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%"><B style="mso-bidi-font-weight: normal"><FONT face="Times New Roman"><FONT size=2>Page No. 9 ...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Tue, 24 Jun 2008 13:29:57 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 9.2 CMJ - ITIL 流程联系(2)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-364577</link>
								<description><![CDATA[<P>9.2 CMJ - ITIL 流程联系(2)</P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%"><B style="mso-bidi-font-weight: normal"><FONT face="Times New Roman"><FONT size=2>Page No. 5 / Section: Staffing<?xml:namespace prefix = o ns = "urn:sc...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Mon, 23 Jun 2008 15:27:43 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 9.2 CMJ - ITIL 流程联系(1)</title>
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								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT size=2><FONT face="Times New Roman">9.2 CMJ - ITIL </FONT><SPAN lang=ZH-CN style="FONT-FAMILY: SimSun; mso-ascii-font-family: 'T...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Sun, 22 Jun 2008 07:51:25 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 9.1 CMJ - 案例概况</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-353113</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT size=2><FONT face="Times New Roman">9.1 CMJ - </FONT><SPAN lang=ZH-CN style="FONT-FAMILY: SimSun; mso-ascii-font-family: 'Times ...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Sat, 21 Jun 2008 07:45:08 GMT</pubDate>
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							<item>
								<title>ITIL 服务经理考试指南: 9.0 案例地图</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-351997</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT size=2><FONT face="Times New Roman">9.0 </FONT><SPAN lang=ZH-CN style="FONT-FAMILY: SimSun; mso-ascii-font-family: 'Times New Ro...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Fri, 20 Jun 2008 15:43:55 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 再告段落</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-345680</link>
								<description><![CDATA[<P>考试指南的第九章已发表完毕。其中有不少流程遗漏，只能通过未来的收集工作加以补充了。 </P>
<P>在这里，对本指南的发表， 再告一段落。以积累足够的时间发表最后的两个章节： 9-案例地图，10-成功的细节。</P>
<P>感谢本博客的忠实读者一路追随至今。也请静心等待一...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Fri, 13 Jun 2008 11:39:50 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.9 答题策略 -  SLM(2)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-343443</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman"><FONT size=2>8.9 答题策略 -&nbsp; SLM(2)</FONT></FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Thu, 12 Jun 2008 09:14:24 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.9 答题策略 - SLM(1)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-343361</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman" size=2>8.9 答题策略 - SLM(1)</FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Wed, 11 Jun 2008 11:20:41 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.8 答题策略 - SCM(2)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-343251</link>
								<description><![CDATA[<P>8.8 答题策略 - SCM(2)</P>
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								<author>ITIL_SM</author>
								<pubDate>Tue, 10 Jun 2008 11:07:19 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.8 答题策略 - SCM(1)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-343099</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman" size=2>8.8 答题策略 - SCM(1)</FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Mon, 09 Jun 2008 11:30:36 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.7 答题策略 -  FM(2)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-332702</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman"><FONT size=2>8.7 答题策略 -&nbsp; FM(2)</FONT></FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Fri, 06 Jun 2008 12:30:18 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.7 答题策略 - FM(1)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-332338</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman" size=2>8.7 答题策略 - FM(1)</FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Thu, 05 Jun 2008 08:34:51 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.6 答题策略 - CAM(2)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-331028</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman"><FONT size=2>8.6 答题策略 - CAM(2)</FONT></FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Tue, 03 Jun 2008 13:00:39 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.6 答题策略 -  CAM(1)</title>
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								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman" size=2>8.6 答题策略 -&nbsp; CAM(1)</FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Mon, 02 Jun 2008 10:38:38 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.5 答题策略 -  AVM(2)</title>
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								<description><![CDATA[<P>8.5 答题策略 -&nbsp; AVM(2)</P>
<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p><FONT face="Times...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Sun, 01 Jun 2008 21:37:56 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.5 答题策略 -  AVM(1)</title>
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								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman" size=2>8.5 AVAILABILITY MANAGEMENT (1)</FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Sat, 31 May 2008 18:20:41 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.4 答题策略 - SVD(2)</title>
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								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman"><FONT size=2>8.4 答题策略-SERVICE DESK(2)</FONT></FONT></P>
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								<author>ITIL_SM</author>
								<pubDate>Fri, 30 May 2008 20:57:17 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.4 答题策略 - SVD(1)</title>
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								<pubDate>Thu, 29 May 2008 07:54:48 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.3 答题策略 - RLM(2)</title>
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								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p><FONT face="Times New Roman" size=2>&nbsp;8.3 答题策略...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Wed, 28 May 2008 09:34:07 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.3 答题策略 - RLM(1)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-321754</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><FONT face="Times New Roman" size=2>8.3 答题策略 - RLM(1)</FONT></P>
<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN:...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Tue, 27 May 2008 09:32:19 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.2 答题策略 - COM(2)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-310277</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><B style="mso-bidi-font-weight: normal"><FONT face="Times New Roman" size=2>8.2 答题策略 - COM (2)</FONT></B></P>
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								<author>ITIL_SM</author>
								<pubDate>Mon, 26 May 2008 08:56:19 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.2 答题策略 - COM(1)</title>
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								<author>ITIL_SM</author>
								<pubDate>Sun, 25 May 2008 07:47:00 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.1 答题策略 - CHM(2)</title>
								<link>http://space.itpub.net/?uid-13711119-action-viewspace-itemid-310131</link>
								<description><![CDATA[<P class=MsoNormal style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0in 0in 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: justify"><B style="mso-bidi-font-weight: normal"><FONT face="Times New Roman"><FONT size=2>8.1 答题策略 - CHM(2)</FONT></FONT></B></P>
<P clas...]]></description>
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								<author>ITIL_SM</author>
								<pubDate>Sat, 24 May 2008 13:44:10 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.1 答题策略 - CHM(1)</title>
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								<author>ITIL_SM</author>
								<pubDate>Fri, 23 May 2008 11:00:11 GMT</pubDate>
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								<title>ITIL 服务经理考试指南: 8.0 答题策略</title>
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								<author>ITIL_SM</author>
								<pubDate>Thu, 22 May 2008 17:26:11 GMT</pubDate>
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